The benefits of the Philippines
The benefits that Philippines offers as an Outsourcing destination far outweigh any drawbacks making the Philippines a great destination for a business process outsourcing operation. One area where the Philippines is considered best at for business process outsourcing is the customer service industry. Call center outsourcing services in Philippines can be a major plus to the country and will help provide much needed quality employment opportunities. The call center outsourcing Philippine services industry also has a huge potential to grow because of the various facilities that the government is ready to offer.
The major competitors of the Philippines in the offshore outsourcing industry come in the form of India and China. Both these countries have better infrastructure and other facilities as compared to Philippines depending on the location and that is why it is important to know where a BPO company is located.
If you want a great info of the overall stats on outsourcing to the Philippines, check out the Wikipedia article: Wikipedia